Assessment of Knowledge, Attitude, and Practice on Level of Awareness Among Pediatric Emergency Department VisitorsMakkah City, Saudi Arabia: Cross-Sectional Study

Authors

  • Samah A. Alruzaiza College of Health Sciences, Saudi Electronic University Author
  • Rasha M. Mahrous College of Health Sciences, Saudi Electronic University Author

DOI:

https://doi.org/10.61841/td7tx871

Keywords:

Assessment of Knowledge, Attitude, Pediatric Emergency Department

Abstract

Emergency department (ED) is one of the vital and critical areas inside the hospital. Most of the time, it has been over-utilized in providing the essential care services that could be provided by the Primary Healthcare Centers (PHCCs), especially from the pediatric population. Therefore, this research aimed to assess parents’ knowledge, attitudes, and practices about healthcare services. A cross-sectional, descriptive study conducted to measure the knowledge, attitudes, and practices of parents regarding their choice to come to ED over the PHCCs at Maternity and Children Hospital – Pediatric Emergency Department in Makkah, from the 3rd to 14th of March, 2020. Data was collected through self-administered KAP questionnaire in English/Arabic languages completed by the parents. A total of 402 Saudi and non-Saudi parents with a child aged 0 – 15 years have participated in this study. The majority of the respondents were Saudis (91.5%), mothers (67.9%), employed (71.9%), uninsured (73.6%), and (14.7%) of their children suffered from a chronic disease. The most common reason for preferring EDs was the quality of the provided services (49.5%). Multi sociodemographic characteristics such as parents’ nationality, education level, employment status, relation to the child, gender of the child and if the child has a chronic disease were significantly associated with parents’ knowledge, attitudes, and practices. The study presented inadequate parental knowledge of alternative healthcare services and low levels of professional educational activities. Comprehensive parental education programs are essential to enhance medical care and developing strategies to implement policies aimed to reduce the nonurgent use of EDs is highly recommended. 

Downloads

Download data is not yet available.

References

Abualenain, J. T. (2018). Characteristics of Emergency Department Visits at King Abdulaziz University Hospital: A

One Year Analysis. Journal of King Abdulaziz University: Medical Sciences, 25(1), 1–7. https://doiorg.sdl.idm.oclc.org/10.4197/Med.25.1.1

Ada’a Health Program newsletter. (2019). Ministry of Health. Retrieved from

https://www.moh.gov.sa/Documents/newsletter_April_EN_2019.pdf

Ahmed, A. E., AlMuqbil, B. I., Alrajhi, M. N., Almazroa, H. R., AlBuraikan, D. A., Albaijan, M. A., … Al-Jandali, H.

(2018). Emergency department 72-hour revisits among children with chronic diseases: a Saudi Arabian

study. BMC PEDIATRICS, 18(1). https://doi-org.sdl.idm.oclc.org/10.1186/s12887-018-1186-8

Alhabdan, N., Alhusain, F., Alharbi, A., Alsadhan, M., Hakami, M., & Masuadi, E. (2019). Exploring emergency

department visits: factors influencing individuals’ decisions, knowledge of triage systems and waiting times,

and experiences during visits to a tertiary hospital in Saudi Arabia. International Journal of Emergency

Medicine, 12(1), N.PAG. https://doi-org.sdl.idm.oclc.org/10.1186/s12245-019-0254-7

Alhusain, F. A., Alhassan, N. F., Aljohi, W. A., Alrumaih, F. I., Al-Jerian, N. A., & Alharthy, N. A. (2017). Paediatric

Emergency Department during the Holidays: Findings from a 10-year Analysis of Visit Rates and Trauma

Patterns. Journal of Health Specialties. 5(3), 142-147.

Almogbel, Y., Al-Qussair, J. H., M. Alamri, A., Alhowail, A., & Mobark, M. A. (2019). Parent’s Attitude,

Knowledge and Belief of Child’s Fever Managements in Al-Qassim - Saudi Arabia. Journal of

Pharmaceutical Research International, 31(1), 1-8. https://doi.org/10.9734/jpri/2019/v31i130292

Al-Johani, A., Sabor, S., & Aldubai, S. (2018). Knowledge and practice of first aid among parents attending Primary

Health Care Centers in Madinah City, Saudi Arabia, A Cross Sectional Study. Journal of family medicine

and primary care, 7(2), 380–388. https://doi.org/10.4103/jfmpc.jfmpc_64_18

Alyasin, A., & Douglas, C. (2014). Reasons for non-urgent presentations to the emergency department in Saudi

Arabia. International Emergency Nursing, 22(4), 220–225. https://doiorg.sdl.idm.oclc.org/10.1016/j.ienj.2014.03.001

Arafat, A., Al-Farhan, A., & Abu Khalil, H. (2016). Implementation of the Canadian Emergency Department Triage

and Acuity Scale (CTAS) in an Urgent Care Center in Saudi Arabia. International Journal of Emergency

Medicine, 9, 1–5. https://doi-org.sdl.idm.oclc.org/10.1186/s12245-016-0112-9

Burokienė, S., Raistenskis, J., Burokaitė, E., Čerkauskienė, R., & Usonis, V. (2017). Factors Determining Parents’

Decisions to Bring Their Children to the Pediatric Emergency Department for a Minor Illness. Medical

Science Monitor: International Medical Journal of Experimental and Clinical Research, 23, 4141–4148.

Retrieved from

http://search.ebscohost.com.sdl.idm.oclc.org/login.aspx?direct=true&db=mdc&AN=28845042&site=edslive

Butun, A., Linden, M., Lynn, F., & McGaughey, J. (2019). Exploring parents’ reasons for attending the emergency department for children with minor illnesses: a mixed methods systematic review. Emergency Medicine Journal, 36, 39-46. https://doi.org/10.1136/emermed-2017-207118

Dawoud, S. O., Ahmad, A. M., Alsharqi, O. Z., & Al-Raddadi, R. M. (2015). Utilization of the Emergency Department and Predicting Factors Associated With Its Use at the Saudi Ministry of Health General Hospitals. Global journal of health science, 8(1), 90–106. doi:10.5539/gjhs.v8n1p90

Gazzaz, Z. J., Dhafar, K. O., Maimini, O., Farooq, M. U., & Ahmad, I. (2012). Audit of an urban paediatric emergency department visits. Nigerian Medical Journal, 53(3), 129–131. https://doiorg.sdl.idm.oclc.org/10.4103/0300-1652.104380

Huyer, G., Chreim, S., Michalowski, W., & Farion, K. J. (2018). Barriers and enablers to a physician-delivered

educational initiative to reduce low-acuity visits to the pediatric emergency department. PLoS ONE, 13(5),

1–17. https://doi-org.sdl.idm.oclc.org/10.1371/journal.pone.0198181

Ministry of Health. (2018). First Emergency Care Model Adopted in Kedi and al-Eskan Centers . Retrieved from

https://www.moh.gov.sa/en/Ministry/MediaCenter/News/Pages/news-2018-03-18-003.aspx

Ministry of Health. (2020). Eight Health Centers to Provide Urgent Care Services in Makkah. Retrieved from

https://www.moh.gov.sa/Ministry/MediaCenter/News/Pages/News-2020-03-11-003.aspx

Mirza, A. A., Alsakkaf, M. A., Mohammed, A. A., Mirza, A. A., & Elmorsy, S. A. (2019). Patterns of emergency

department visits during Hajj period: Towards healthcare optimization in view of Saudi Arabia's vision 2030.

Pakistan journal of medical sciences, 35(3), 647–652. https://doi.org/10.12669/pjms.35.3.611

Mohammad, H., Alsalmi, S., Alshehri, A., Alheraiti, S., fayoumi, N., & ALzhrany, A. (2018). Reasons of

Overcrowding of Non-Urgent Cases in the Emergency Department, Children Hospital, Taif City, Kingdom

of Saudi Arabia. International Journal of Scientific & Engineering Research, 9(1), ISSN 2229-5518.

Poropat, F., Heinz, P., Barbi, E., & Ventura, A. (2017). Comparison of two European paediatric emergency

departments: does primary care organisation influence emergency attendance? Italian Journal of Pediatrics,

43, 1–7. https://doi-org.sdl.idm.oclc.org/10.1186/s13052-017-0339-y

Qureshi, N. A. (2010). Triage systems: a review of the literature with reference to Saudi Arabia. Eastern

Mediterranean Health Journal = La Revue De Sante De La Mediterranee Orientale = Al-Majallah AlSihhiyah Li-Sharq Al-Mutawassit, 16(6), 690–698. Retrieved from

http://search.ebscohost.com.sdl.idm.oclc.org/login.aspx?direct=true&db=mdc&AN=20799600&site=edslive

Riva, B., Clavenna, A., Cartabia, M., Bortolotti, A., Fortino, I., Merlino, L., Biondi, A., & Bonati, M. (2018).

Emergency department use by paediatric patients in Lombardy Region, Italy: a population study. BMJ

Paediatrics Open. 2:e000247. doi:10.1136/ bmjpo-2017-000247

Sullivan, L. M. (2018, pp.9). Essentials of biostatistics in public health (3rd ed.). Boston, MA: Jones & Bartlett.

ISBN-13: 9781284108194

Taber, J. M., Leyva, B., & Persoskie, A. (2015). Why do people avoid medical care? A qualitative study using

national data. Journal of general internal medicine, 30(3), 290–297. https://doi.org/10.1007/s11606-014-

3089-1

Unwin, M., Kinsman, L., & Rigby, S. (2016). Why are we waiting? Patients’ perspectives for accessing emergency

department services with non-urgent complaints. International Emergency Nursing, 29, 3–8. https://doiorg.sdl.idm.oclc.org/10.1016/j.ienj.2016.09.003

Vision2030 Report. (2017). Vision2030. Retrieved from

http://www.vision2030.gov.sa/sites/default/files/report/Saudi_Vision2030_EN_2017.pdf

Wilkinson, R., Olympia, R. P., Dunnick, J., & Brady, J. (2016). Pediatric Care Provided at Urgent Care Centers in the

United States: Compliance With Recommendations for Emergency Preparedness. Pediatric Emergency Care,

32(2), 77–81. https://doi-org.sdl.idm.oclc.org/10.1097/PEC.0000000000000698

World Health Organization. (2014). Knowledge, Attitudes, and Practices (KAP) Surveys During Cholera Vaccination

Campaigns: Guidance for Oral Cholera Vaccine Stockpile Campaigns. Retrieved from

https://www.who.int/cholera/vaccines/kap_protocol.pdf?ua=1

Downloads

Published

29.02.2020

How to Cite

A. Alruzaiza, S., & M. Mahrous, R. (2020). Assessment of Knowledge, Attitude, and Practice on Level of Awareness Among Pediatric Emergency Department VisitorsMakkah City, Saudi Arabia: Cross-Sectional Study. International Journal of Psychosocial Rehabilitation, 24(1), 5186-5202. https://doi.org/10.61841/td7tx871