WORKLOAD ANALYSIS USING THE FULL-TIME EQUIVALENT METHOD IN THE RAW MATERIAL QUALITY CONTROL DEPARTMENT OF AN INDONESIAN PHARMACEUTICAL COMPANY
DOI:
https://doi.org/10.61841/jfatrd32Keywords:
analyst, FTE, QC, workloadAbstract
PT QRS is an Indonesian pharmaceutical company that carries out the development of formulations, production, and sales of safe and quality medicines that are overseen by the official supervision and can adapt to the rapid development of health science and biotechnology. The study was conducted in the Department of Quality Control (QC) Laboratory of raw materials as one of the sub-systems of the company that was quite important in ensuring the quality of the products produced by the company. Observation results show that there are problems that often occur in the QC department that have an impact on the quality of processes in the raw material laboratory, namely the physical workload problem of raw material analysts due to several issues concerning work facilities, and the work carried out by the analyst himself. This problem causes fatigue and is overwhelmed in managing the analysis time. To overcome these problems, the analyst workload calculation is needed. The workload analysis method used is the Full-Time Equivalent method, which is time-based so that it is known how much is the burden of each analyst and the sample working time capacity that can be done by each analyst. Workload calculations are performed and the FTE values are 0.92, 1.00, 1.65, 2.19, 8.63, 0.81, and 4.53. The result shows that it is necessary to improve the number of workers in the raw material laboratory. It is proposed that GC analysts become 2 people, preparation analysts become 5 people, and the supervisor should be only 1 person. With this change in the number of workers, it is expected that the workload of each worker in the QC Department will be better, and work can be done more effectively, so that department productivity and process quality increase.
Downloads
Published
Issue
Section
License
Copyright (c) 2020 AUTHOR
This work is licensed under a Creative Commons Attribution 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.
