Value consciousness and purchase intention: Mediation by information seeking in Social Networking Sites
DOI:
https://doi.org/10.61841/zmqxav83Keywords:
Value consciousness, information seeking, purchase intention, digital marketing, marketing mixAbstract
Companies have started to integrate digital marketing into their marketing mix to reach a large audience. The social e-shopping is also augmenting, and consumers’ intentions to purchase through SNS are also increasing. The communities in social e-shopping are augmenting in terms of size and number where the users share about the product information and its performance. Hence the study determines the impact of value consciousness on information seeking in SNS and eventually intention to purchase using SNS. The study also determines the mediating effect of information seeking in SNS on the relationship between value consciousness and intention to purchase using SNS. The questionnaire was administered in online mode, and a valid sample of 380 responses was taken back for further analysis. The research used statistical tools such as regression analysis and process macro to fulfil the purpose of the study. The results showed that those consumers who are value conscious tend to seek information in SNSs and also hold a positive intention to purchase through SNSs. It is also clear from the result that information seeking in SNS mediates the relationship between value consciousness and purchase intention among SNS users.
Downloads
References
1. Ailawadi, K. L., Neslin, S. A., & Gedenk, K. (2001). Pursuing the value-conscious consumer: store brands versus national brand promotions. Journal of marketing, 65(1), 71-89.
2. Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 51(6), 1173.
3. Batra, R. (1999). Marketing issues and challenges in transitional economies (pp. 3-35). Kluwer Academic Publishers, Boston, MA.
4. Bertrandias, L. & Goldsmith, R. E. (2006). Some psychological motivations for fashion information leadership and fashion information seeking. Journal of fashion marketing and management: an international journal, 10(1), 25-40.
5. Brouthers, L. E. & Xu, K. (2002). Product stereotypes, strategy, and performance satisfaction: The case of Chinese exporters. Journal of International Business Studies, 33(4), 657-677.
6. Cha, J. (2009). Shopping on social networking Web sites: attitudes toward real versus virtual items. Journal of Interactive Advertising, 10(1), 77-93.
7. Chu, S. C., & Kim, Y. (2011). Determinants of consumer engagement in electronic word-of-mouth (eWOM) on social networking sites. International journal of advertising, 30(1), 47-75.
8. Cui, G., & Liu, Q. (2001). Emerging market segments in a transitional economy: a study of urban consumers in China. Journal of International Marketing, 9(1), 84-106.
9. Darley, W. K., Blankson, C., & Luethge, D. J. (2010). Toward an integrated framework for online consumer behavior and decision-making processes: A review. Psychology & marketing, 27(2), 94-116.
10. Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 319-340.
11. Dennis, C., Morgan, A., Wright, L. T., & Jayawardhena, C. (2010). The influences of social e-shopping in enhancing young women's online shopping behaviour. Journal of Customer Behaviour, 9(2), 151-174.
12. Engel, J. F., Blackwell, R. D., & Miniard, P. W. (1978). Consumer behavior, 1995. New York: Dryden.
13. Goldsmith, R. E. & Horowitz, D. (2006). Measuring motivations for online information seeking. Journal of interactive advertising, 6(2), 2-14.
14. Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). SEM: confirmatory factor analysis. Multivariate data analysis. Pearson Prentice Hall, Upper Saddle River, 770-842.
15. Kang, J. Y. M., & Johnson, K. K. (2015). F-Commerce platform for apparel online social shopping: Testing a Mowen’s 3M model. International Journal of Information Management, 35(6), 691-701.
16. Kang, J. Y. M., Johnson, K. K., & Wu, J. (2014). Consumer style inventory and intent to social shop online for apparel using social networking sites. Journal of fashion marketing and management.
17. Kraut, R., Patterson, M., Lundmark, V., Kiesler, S., Mukophadhyay, T., & Scherlis, W. (1998). Internet paradox: A social technology that reduces social involvement and psychological well-being?. American psychologist, 53(9), 1017.
18. Leitner, P., Grechenig, T., Krishnamurthy, S., & Isaias, P. (2007). Community-driven commerce: design of an integrated framework for social shopping. In IADIS International Conference e-Commerce (p. 4).
19. Lenhart, A. & Madden, M. (2007). Social networking websites and teens: An overview.
20. Lin, L. Y., & Chen, C. S. (2006). The influence of the country-of-origin image, product knowledge, and product involvement on consumer purchase decisions: an empirical study of insurance and catering services in Taiwan. Journal of Consumer Marketing, 23(5), 248-265.
21. Lu, H. P. & Yu-Jen Su, P. (2009). Factors affecting purchase intention on mobile shopping web sites. Internet Research, 19(4), 442-458.
22. Nie, N. H. (2001). Sociability, interpersonal relations, and the Internet: Reconciling conflicting findings. American behavioral scientist, 45(3), 420-435.
23. Nunnally, J. C., & Bernstein, I. H. (1994). Validity. Psychometric Theory, 99-132.
24. Pookulangara, S. & Koesler, K. (2011). Cultural influence on consumers' usage of social networks and its' impact on online purchase intentions. Journal of Retailing and Consumer Services, 18(4), 348-354.
25. Priya, S. A., & Venugopal, P. (2019). Students Perception on Purchase Intention by Information Seeking in SNSs: Moderating Effect of Tie Strength. Age, 18(20), 65.
26. Senecal, S. & Nantel, J. (2004). The influence of online product recommendations on consumers’ online choices. Journal of retailing, 80(2), 159-169.
27. Shankar, V., Venkatesh, A., Hofacker, C., & Naik, P. (2010). Mobile marketing in the retail environment: current insights and future research avenues. Journal of Interactive Marketing, 24(2), 111-120.
28. Shen, J. (2008). User acceptance of social shopping sites: A research proposal. PACIS 2008 Proceedings, 94.
29. Shim, S., Eastlick, M. A., Lotz, S. L., & Warrington, P. (2001). An online prepurchase intentions model: The role of intention to search: Best Overall Paper Award—The Sixth Triennial AMS/ACRA Retailing Conference, 2000☆ 11☆ Decision made by a panel of Journal of Retailing editorial board members. Journal of retailing, 77(3), 397-416.
30. Weimann, G. (1994). The influentials: people who influence people. SUNY Press.
31. Yang, W. S. (2001). The study of relationships between the involvement levels and related factors of purchasing decisions of mobile phone consumers. Masters degree thesis, Graduate School of Management of Business, National Chiao Tung University, Hsinchu.
32. Yun, Z. S. (2011). Testing a Theoretical Model to Examine the Relationships Among E-social Shopping Motivation, Perception, and Behavioral Intention. Michigan State University. Retailing.
Downloads
Published
Issue
Section
License
Copyright (c) 2020 AUTHOR

This work is licensed under a Creative Commons Attribution 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.