“User Generated Reviews and Business Promotions”

Authors

  • J.S. Ravikumar Research Scholar, Department of Management Studies, Jawaharlal Nehru Technological University, Ananthapuramu, Andhra Pradesh, India. & Asst. Professor, Department of Management Sciences, Ballari Institute of Technology and Management, Ballari, Karnataka, India Author
  • Narayana Reddy T. Assoc Professor, Department of Management, Jawaharlal Nehru Technological University, Ananthapuramu, Andhra Pradesh, India Author
  • Syed Mohammad Ghouse Assoc Professor, Department of Management Studies, Presidency University, Bangalore Karnataka, India Author

DOI:

https://doi.org/10.61841/41sj7s22

Keywords:

User-generated reviews, Promotion, Sales, Ratings & Reviews

Abstract

User-generated reviews are a significant motivating force overdue, specifically the foremost websites, like Amazon, Facebook, and Trip Advisor. The user-generated reviews are nothing but ratings and reviews. These ratings & reviews have been presented to influence buying decisions and quantity, together in the perspective of goods and services. User-generated reviews are a unique way to advertise how your brand stinks. Besides, product promotion joined with UGR is an opportunity for online commercials to associate with customers and yield profits. With the constant growth of social media and Google’s durable process, quality reviews of customers will play an essential role in the actions of virtually all companies seeking to stimulate the web as an efficient marketing and communications network. By analyzing the reviews, some companies make a strategy to promote their product from the reviews of the product, which are online generated. If the product from a brand gets an extensive response, the other products may not get more sales. So the company tends to stop the existing products and plan an effective promotion for the unpopular products by comparing issues in both products that got more sales and fewer sales. In this research, we propose about how the user-generated reviews are impacted on the promotion of any products. The analysis of issues from the user-generated reviews is considered for further development. 

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Published

30.04.2020

How to Cite

Ravikumar, J., T. , N. R., & Mohammad Ghouse, S. (2020). “User Generated Reviews and Business Promotions”. International Journal of Psychosocial Rehabilitation, 24(2), 1619-1629. https://doi.org/10.61841/41sj7s22