Factors Leading to Online Purchase Intention on Facebook and Instagram of Generation Z

Authors

  • Shahirah Amira Mohd Sayadi Universiti Putra Malaysia. Author

DOI:

https://doi.org/10.61841/hefhfk96

Keywords:

Purchase Intention, G, Perceived Ease of Use,, Perceived Usefulness,, Media Richness.

Abstract

The purpose of this study is to examine factors leading to online purchase intention on Facebook and Instagram of Generation Z. This study is significant in at least two ways. First, it extends the work. Second, it provides information to organization such as marketers on ways to improve customer of Generation Z satisfaction. The sample size of the study consisted of 168 respondents that have experience shopping online. Four influencing factors (perceived ease of use, perceived usefulness, subjective norm and media richness) were examined on online purchase intention. The results of simple regression analysis reveal that three factors (perceived ease of use, perceived usefulness and media richness) have significant and positive impact on online purchase intention.

 

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References

5. See Siew Sin, Khalil Md Nor, Ameen M Al-Agaga. (2012). Factors Affecting Malaysian young consumers’ online purchase intention in social media websites. Procedia - Social and Behavioral

Sciences, 40, 26–333.

6. Venkatesh, V., & Morris, M. G. (2000). Why don't men ever stop to ask for directions? Gender, social

influence, and their role in technology acceptance and usage behavior. MIS Quarterly, 24(1), 115- 139.

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Published

30.06.2020

How to Cite

Sayadi, S. A. M. (2020). Factors Leading to Online Purchase Intention on Facebook and Instagram of Generation Z. International Journal of Psychosocial Rehabilitation, 24(6), 2482-2489. https://doi.org/10.61841/hefhfk96