How Technological Innovation Mediates between Strategic CSR and SMES Performance in Manufacturing Sector: Evidence from Malaysian Manufacturing Sector
DOI:
https://doi.org/10.61841/8za7xy97Keywords:
Technological Innovation, CSR, SMEAbstract
Corporate social responsibility (CSR) is not only important for large firms; it is equally important for small and medium enterprises. As small and medium enterprises (SMEs) are taking much pressure from the buyer for successful implementation of strategic CSR practices. However, the main objective of the study is to investigate the mediating role of technological innovation between strategic CSR and SME performance in Malaysia to make sure of the effective implementation of strategic CSR practices, which can enhance the SMEs performance. The study has distributed the 500 questionnaires among manufacturing SME respondents and collected the valid 200 questionnaires for further analysis. The PLS-SEM technique has been employed to evaluate the data. The study revealed the positive link between strategic CSR and SME performance. Furthermore, the study also found the mediating role of technological innovation between strategic CSR and SME performance. In respect of implications, the current study suggested that the owner/managers of SMEs need to work on CSR practices; these practices can improve technological innovation, as technological innovation is highly important for higher SME performance.
Downloads
References
[1] Back, P. (2018). On the relationship between corporate social responsibility and competitive performance
in Brazilian Small and Medium Enterprises-empirical evidence from a stakeholders’ perspective.
[2] Bagheri, M., Mitchelmore, S., Bamiatzi, V., & Nikolopoulos, K. (2019). Internationalization Orientation in
SMEs: The Mediating Role of Technological Innovation. Journal of International Management, 25(1),
121-139.
[3] Bocquet, R., Le Bas, C., Mothe, C., & Poussing, N. (2017). CSR, innovation, and firm performance in
Sluggish Growth Contexts: A Firm-Level Empirical Analysis. Journal of Business Ethics, 146(1), 241-254.
[4] Bocquet, R., Le Bas, C., Mothe, C., & Poussing, N. (2019). Strategic CSR for innovation in SMEs: Does
Does diversity matter? Long Range Planning, 101913.
[5] Faul, F., Erdfelder, E., Buchner, A., & Lang, A.-G. (2009). Statistical power analyses using G*Power 3.1:
Tests for correlation and regression analyses. Behavior research methods, 41(4), 1149-1160.
[6] Hillemane, B. S. M. (2012). Technological innovation in Indian SMEs: need, status, and policy imperatives.
Current opinion in creativity, innovation, and entrepreneurship, 1(2).
[7] Imran, M., Aziz, A., & Hamid, S. (2016). Moderating role of environmental turbulence on the relationship between entrepreneurial orientation, business networks orientation, export market orientation, and SMEs export performance: a research framework. Journal of Business Management, Commerce & Research, 4, 15.
[8] Imran, M., Aziz, A., & Hamid, S. (2017a). The relationship between entrepreneurial orientation, business businessnetworks orientation, export market orientation, and SME export performance: A proposed research framework. International Journal of Academic Research in Business and Social Sciences, 7(10), 230-248.
[9] Imran, M., Aziz, A., & Hamid, S. (2017b). Total quality management, export market orientation, and firm export performance: A conceptual framework. International Journal of Academic Research in Business and Social Sciences, 7(9), 591-601.
[10] Liu, Z., Mu, R., Hu, S., Wang, L., & Wang, S. (2018). Intellectual property protection, technological
Innovation and Enterprise Value—An Empirical Study on Panel Data of 80 Advanced Manufacturing SMEs.
Cognitive Systems Research, 52, 741-746.
[11] Malaysia, S. C. (2020). SMEinfo. Retrieved from http://www.smeinfo.com.my/about-sme
[12] McAdam, R., Reid, R., Harris, R., & Mitchell, N. (2008). Key determinants of organisational and
Technological innovation in UK SMEs: an empirical study. International Journal of Entrepreneurship and
Innovation Management, 8(1), 1-14.
[13] Murillo, D., & Lozano, J. M. (2006). SMEs and CSR: An approach to CSR in their own words. Journal of
Business Ethics, 67(3), 227-240.
[14] Roscoe, J. T. (1975). Fundamental research statistics for the behavioral sciences [by] John T. Roscoe.
[15] Ruiz-Palomo, D., Diéguez-Soto, J., Duréndez, A., & Santos, J. A. C. (2019). Family Management and Firm Performance in Family SMEs: The Mediating Roles of Management Control Systems and Technological Innovation. Sustainability, 11(14), 3805.
[16] Salkind, N. J. (1997). Exploring research (3rd). Bartlett, JE, Kotrlik, JW, and Higgins, CC (2001). “Organizational Research: Determining Appropriate Sample Size in Survey Research.” Information Technology, Learning, and Performance Journal, 19(1), 43-50.
[17] Zhou, G., Zhang, L., & Zhang, L. (2019). Corporate Social Responsibility, the Atmospheric Environment, and Technological Innovation Investment. Sustainability, 11(2), 481.
Downloads
Published
Issue
Section
License
Copyright (c) 2020 AUTHOR

This work is licensed under a Creative Commons Attribution 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.