Improving team innovative efficiency via social media and Transactive memory system
DOI:
https://doi.org/10.61841/beqz4307Keywords:
social media, TMS, absorbency, information innovation ability, team innovative efficiency.Abstract
Effectual teamwork, information collaboration, and information innovation are termed as the compulsory origin of team performance and innovation in modern firms. In the recent era, social media is considerably altering the norms in the utilization of technology to assists information handling practices in teams. Simultaneously, the literary work reveals that TMS (Transactive memory system), which refers to a way in which members of a team exchange their distributed information and skills, is a vital element influencing team efficiency. Although, a very little study is done to evaluate the particular impact of social media in assisting the Transactive memory system for improving absorbency and information innovation ability (IIA) of the team, which in result may impact team innovative efficiency (TIE). Thus, to report this vacuum in literary work, a hypothetical model is proposed and verified. A data for survey gathered from 334 participants of 68 information working team revealing that social media utilization at their working time possesses productive associations with a Transactive memory system and both social media utilization at working time and Transactive memory system are productively associated with absorbency and IIA of a team. Outcomes additionally report that absorbency productively impacts IIA, and they both possess an immediate association with IIF. The current paper reveals that cautious investment in social media by a firm could increase meta- information of 'god only knows' under team. In the end, evaluating exclusive information alone is not appropriate. On the contrary, a firm should make sure exclusive information is considered to develop information to enhance IIF.
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References
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[1] (Argot and Guo, 2016). Argote, L., & Guo, J. M. (2016). Routines and transactive memory systems: Creating, coordinating, retaining, and transferring knowledge in organizations. Research in Organizational Behavior, 36, 65- 84.
[2] (Hung and Chen, 2018). Huang, C. C., & Chen, P. K. (2018). Exploring the antecedents and consequences of the transactive memory system: An empirical analysis. Journal of Knowledge Management.
[3] (Kwahk and Park, 2018). Kwahk, K. Y., & Park, D. H. (2018). Leveraging your knowledge of my performance: The impact of transactive memory capability on job performance in a social media environment. Computers in Human Behavior, 80, 314-330.
[4] (Bjorvatn and Wald, 2018). Bjorvatn, T., & Wald, A. (2018). Project complexity and team-level absorptive capacity as drivers of project management performance. International Journal of Project Management, 36(6), 876-888.
[5] (Wenger, 1987). Wegner, D. M. (1987). Transactive memory: A contemporary analysis of the group mind. In Theories of group behavior. Springer185–208.
[6] (Liang, 1995). Liang, D. W., Moreland, R., & Argote, L. (1995). Group versus individual training and group performance: The mediating role of transactive memory. Personality and Social Psychology Bulletin, 21, 384–393.
[7] (Heavy and Simsek, 2017). Heavey, C., & Simsek, Z. (2017). Distributed cognition in top management teams and organizational ambidexterity: The influence of transactive memory systems. Journal of Management, 43(3), 919- 945.
[8] Chung et al., (2015). Chung, N., Lee, S., & Han, H. (2015). Understanding communication types of travel information sharing in social media: A transactive memory systems perspective. Telematics and Informatics, 32, 564–575.
[9] (Cao and Ali, 2018) Cao, X., & Ali, A. (2018). Enhancing team creative performance through social media and transactive memory systems. International Journal of Information Management, 39, 69-79.
[10] (Guesalaga and Kapelianis, 2016). Guesalaga, R., & Kapelianis, D. (2016). The Use of Social Media Tools in the Sales Organization: Individual, Organizational, and Customer–Related Antecedents. In Let’s Get Engaged! Crossing the Threshold of Marketing’s Engagement Era (pp. 699-702). Springer, Cham.
[11] Ali-Hassan et al., (2015). Ali-Hassan, H., Nevo, D., & Wade, M. (2015). Linking dimensions of social media use to job performance: The role of social capital. The Journal of Strategic Information Systems, 24, 65–89.
[12] (Garcia-Morales et al., 2018). Garcia-Morales, V. J., Martín-Rojas, R., & Lardón-López, M. E. (2018). Influence of social media technologies on organizational performance through knowledge and innovation. Baltic Journal of Management.
[13] (Lowik and Groen, 2016). Lowik, S., Kraaijenbrink, J., & Groen, A. (2016). The team absorptive capacity triad: a configurational study of individual, enabling, and motivating factors. Journal of knowledge management.
[14] (Garcia-Morales et al., 2018). Garcia-Morales, V. J., Martín-Rojas, R., & Lardón-López, M. E. (2018). Influence of social media technologies on organizational performance through knowledge and innovation. Baltic Journal of Management. (Chung et al., 2016). Chung, N., Nam, K., & Koo, C. (2016). Examining information sharing in social
networking communities: Applying theories of social capital and attachment. Telematics and Informatics, 33, 77– 91.
[15] (Pérez-González et al., 2017). Pérez-González, D., Trigueros-Preciado, S., & Popa, S. (2017). Social media technologies' use for competitive information and knowledge sharing, and its effects on industrial SMEs' innovation. Information Systems Management, 34(3), 291-301. (Chen et al., 2013). Chen, X., Li, X., Clark, J. G., & Dietrich, G.
B. (2013). Knowledge sharing in open source software project teams: A transactive memory system perspective. International Journal of Information Management, 33, 553–563.
[16] Sajid, (2016). Sajid, S. I. (2016). Social media and its role in marketing.
[17] (Yang and Lai, 2016) Yang, Y., & Lai, Q. (2016). Empirical Study on the Relationship between Characteristics of Top Management Team and Firm Performance of Listed Financial Companies. Nanjing Business Review, (1), 8.
[18] (Olaisen and Revang, 2017). Olaisen, J., & Revang, O. (2017). Working smarter and greener: Collaborative knowledge sharing in virtual global project teams. International Journal of Information Management, 37, 1441– 1448.
[19] (Dai et al., 2017). Dai, Y., Du, K., Byun, G., & Zhu, X. (2017). Ambidexterity in new ventures: The impact of new product development alliances and transactive memory systems. Journal of Business Research, 75, 77–85.
[20] (Sigala and Chalkiti, 2015). Sigala, M., & Chalkiti, K. (2015). Knowledge management, social media, and employee creativity. International Journal of Hospitality Management, 45, 44–58.
[21] (Colakoglu et al., 2014). Colakoglu, S., Yamao, S., & Lepak, D. P. (2014). Knowledge creation capability in MNC subsidiaries: Examining the roles of global and local knowledge inflows and subsidiary knowledge stocks. International Business Review, 23, 91–101.
[22] (van Knippenberg, 2017). van Knippenberg, D. (2017). Team innovation. Annual Review of Organizational Psychology and Organizational Behavior, 4, 211-233. (Fong et al., 2018). Fong, P. S., Men, C., Luo, J., & Jia, R. (2018). Knowledge hiding and team creativity: the contingent role of task interdependence. Management Decision.
[23] (Hsu et al., 2017). Hsu, A. F., Wei, C. C., & Wei, C. S. (2017). Modeling the Effect of Team Collaboration on the Creation of New Knowledge. Management and Economics Review, 2(1), 24-36.
[24] (Omoregie, 2018). Omoregie, G. I. (2018). Organizational Culture, Information Sharing and Perception of Records Management System as Factors Affecting Organizational Effectiveness in the Banking Industry in Nigeria. Research Journal of Library and Information Science, 2(3), 53-73. (Kankanhalli et al., 2005). Kankanhalli, A., Tan, B. C. Y., & Wei, K.-K. (2005). Understanding seeking from electronic knowledge repositories: An empirical study. Journal of the American Society for Information Science and Technology, 56, 1156–1166.
[25] (Pavlou and Sawy, 206). Pavlou, P. A., & El Sawy, O. A. (2006). From IT leveraging competence to competitive advantage in turbulent environments: The case of new product development. Information Systems Research, 17, 198–227.
[26] (Smith et al., 2005). Smith, K. G., Collins, C. J., & Clark, K. D. (2005). Existing knowledge, knowledge creation capability, and the rate of new product introduction in high-technology firms. Academy of Management Journal, 48, 346–357.
[27] (Shin et al., 2016). Shin, Y., Kim, M., & Lee, S.-H. (2016). Reflection toward creativity: Team reflexivity as a linking mechanism between team goal orientation and team creative performance. Journal of Business and Psychology, 1–17.
[28] (James et al., 1984). James, L. R., Demaree, R. G., & Wolf, G. (1984). Estimating within-group interrater reliability with and without response bias. Journal of Applied Psychology, 69, 85.
[29] (Razmerita et al., 2014). Razmerita, L., Kirchner, K., & Nabeth, T. (2014). Social media in organizations: Leveraging personal and collective knowledge processes. Journal of Organizational Computing and Electronic Commerce, 24, 74–93.
[30] (Neubert et al., 2016). Neubert, M. J., Hunter, E. M., & Tolentino, R. C. (2016). A servant leader and their stakeholders: When does organizational structure enhance a leader's influence?. The Leadership Quarterly, 27(6), 896-910.
[31] (Cetin, 2019). Çetin, S. (2019), The Effects Of Transactive Memory Systems, Collective Mind And Innovative Culture On Knowledge Creation Capability, BMIJ, (2019), 7(1): 563-578 do.
[32] (Hecht et al., 2019). Hecht, G., Newman, A. H., & Tafkov, I. D. (2019). Managers’ strategic use of discretion over relative performance information provision and implications for team-members’ effort. Management Accounting Research, 45.
[33] Jermsittiparsert, K., Sutduean, J., & Sriyakul, T. (2018). Social Customer Relationship Management Capabilities and Customer Relationship Performance: Moderating Role of Social Media (Face-book) Usage among Indonesian Firms. Opcion, 34(86), 1257-1273.
[34] Jermsittiparsert, K., Sutduean, J., & Sriyakul, T. (2019). Determinants of Social Media Usage (Face-book) to Create Brand Awareness among Indonesian Consumers. International Journal of Innovation, Creativity and Change, 5(2), 1272-1289.
[35] Vipaporn, T., Pakvichai, V., & Jermsittiparsert, K. (2019). Analyzing the Usage of Internet of Things among Indonesian pharmaceutical Customers: Role of Social Media related Determinants. Systematic Reviews in Pharmacy, 10(2), 352-361.
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