Disruptive Leadership in Enhancing Business Performance in Hotel Industry of Thailand: The Mediating Role of Innovation
DOI:
https://doi.org/10.61841/n3kkbn06Keywords:
Disruptive leadership, Innovation and Business performanceAbstract
This study aims at exploring the association among the disruptive leadership, innovation and business performance. In addition, the mediating effect of innovation in the relationship between disruptive leadership and business performance is examined. The study tries to learn how the technological innovation or innovation affects the business performance of an enterprise. The data used in analysis was collected from 288 managers working in hotel industry in Thailand, the study finds empirical backing to support each hypothesis. The disruptive leadership is demonstrated to be a significant antecedent of business performance and innovation. Next, business performance is substantially predicted by innovation. Lastly, the innovation mediates between the association of disruptive leadership and business performance. The study even possessed the practical implications for the hotel managers in Thailand.
Downloads
References
[1] Abu-Jarad, I. Y., Yusof, N. A., & Nikbin, D. (2010). A review paper on organizational culture and organizational performance. International Journal of Business and Social Science, 1(3), 26–46.
[2] Al-Zu’bi, H. A. (2010). A study of relationship between organizational justice and job satisfaction. International Journal of Business and Management, 5(12), 102.
[3] Ashton, A. S. (2015). Labor and skill shortage crises: The effects of employees’ attitude and job satisfaction. Paper Presented at the Advances in Hospitality and Tourism Marketing and Management Conference (AHTMM). Beppu, Japan.
[4] Ashton, A. S. (2017). How human resources management best practice influence employee satisfaction and job retention in the Thai hotel industry. Journal of Human Resources in Hospitality & Tourism, 17(2), 175–199.
[5] Bates, R., & Khasawneh, S. (2005). Organizational learning culture, learning transfer climate and perceived innovation in Jordanian organizations. International Journal of Training and Development, 9(2), 96–109.
[6] Billington, M., & Ellersgaard, B. (2017). Unleashing Disruptive Leadership - Teaching Carpe Diem! Business Education Innovation Journal.
[7] Binz, C., Hair Jr, J. F., Pieper, T. M., & Baldauf, A. (2013). Exploring the effect of distinct family firm reputation on consumers’ preferences. Journal of Family Business Strategy, 4(1), 3–11.
[8] Bledow, R., Rosing, K., & Frese, V. (2013). A Dynamic Perspective on Affect and Creativity. Academy of Management Journal, 56, 432–450.
[9] Chowdhury, T. S., Habibullah, M., & Nahar, N. (2018). Risk and return analysis of closed-end mutual fund in Bangladesh. Journal of Accounting, Business and Finance Research, 3(2), 83–92.
[10] Crotti, R., & Misrahi, T. (2015). The travel & tourism competitiveness. The Travel & Tourism Competitiveness Report 2015.
[11] Daft, R. L. (2000). Organization theory and design. New York: Thomson Learning.
[12] De Jong, J. P., & Den Hartog, D. N. (2008). Innovative work behavior: Measurement and validation. EIM Business and Policy Research, 8(1), 1–27.
[13] Elad, F., Ngan, W., & Bongbee, N. The Role of board characteristics in effective corporate governance: The case of Airbus Group. , (2017).
[14] Elshamy, H. M., & Ahmed, K. I. S. (2017). Green fiscal reforms, environment and sustainable development.
International Journal of Applied Economics, Finance and Accounting, 1(1), 48–52.
[15] Esiagu, L. N., Okoroji, L. I., & Anyanwu, J. O. (2016). Assessment of the role of private enterprises/small businesses on economic growth (A Study of Some Selected SME’S in Imo State, Nigeria). International Journal of Economics, Business and Management Studies, 3(3), 127–135.
[16] Essien, J. M., Gbeghe, B. D., Kpunee, H. N., & Piabari, N. (2016). E-Marketing products and financial inclusion in Nigeria. International Journal of Economics, Business and Management Studies, 3(1), 47–54.
[17] Fongtanakit, R., Somjai, S., Prasitdumrong, A., & Jermsittiparsert, K. (2019). The Role of Innovation in the Healthcare Supply Chain of Thailand. International Journal of Supply Chain Management, 8(6), 317-324.
[18] Georgopoulos, B. S., & Tannenbaum, A. S. (1957). A study of organizational effectiveness. American Sociological Review, 22(5), 534–540.
[19] Goodwin, B. (2014). No more e-mail? Why companies are turning to collaboration technology. Computer Weekly.
[20] Grissemann, U., Plank, A., & Brunner-Sperdin, A. (2013). Enhancing business performance of hotels: The role of innovation and customer orientation. International Journal of Hospitality Management, 33, 347–356.
[21] Hair Jr, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM). Sage Publications.
[22] Heffernan, M. M., & Flood, P. C. (2000). An exploration of the relationships between the adoption of managerial competencies, organisational characteristics, human resource sophistication and performance in Irish organisations. Journal of European Industrial Training, 24(2/3/4), 128–136.
[23] Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing New Challenges to International Marketing. Emerald Group Publishing Limited.
[24] Henseler, J., Ringle, C. M., & Sarstedt, M. (2012). Using partial least squares path modeling in advertising research: Basic concepts and recent issues. In Handbook of Research on International Advertising.
[25] Kemp, R. G., Folkeringa, M., De Jong, J. P., & Wubben, E. F. (2003). Innovation and firm performance.
Netherlands: EIM Zoetermeer.
[26] Ling, C., Zheng, Y., Yin, F., Yu, J., Huang, J., Hong, Y., & Pan, D. (2010). The apical transmembrane protein Crumbs functions as a tumor suppressor that regulates Hippo signaling by binding to Expanded. ,. Proceedings of the National Academy of Sciences, 107(23), 10532–10537.
[27] Lusthaus, C., & Adrien, M. H. (1998). Organizational assessment: A review of experience. Universalia Occasional Paper, 31.
[28] Melville, N., Kraemer, K., & Gurbaxani, V. (2004). Information technology and organizational performance: An integrative model of IT business value. MIS Quarterly, 28(2), 289–322.
[29] Michael, C., & Wang, Y. (2011). Sustainable labor practices? Hotel human resource managers views on turnover and skill shortages. Journal of Human Resources in Hospitality & Tourism, 10(3), 235–253.
[30] Moustaghfir, K., & Schiuma, G. (2013). Knowledge, learning, and innovation: research and perspectives. Journal of Knowledge Management, 17(4), 495–510.
[31] Nunnally, J. C., & Bernstein, I. H. (1994). Psychological theory. New York, NY: McGraw-Hill.
[32] Rasula, J., Vuksic, V. B., & Stemberger, M. I. (2012). The impact of knowledge management on organisational performance. Economic and Business Review for Central and South-Eastern Europe, 14(2), 147.
[33] Sutduean, J., Joemsittiprasert, W., & Jermsittiparsert, K. (2019). Exploring the Nexus between Information Technology, Supply Chain and Organizational Performance: A Supply Chain Integration Approach. International Journal of Innovation, Creativity and Change, 5(2), 249-265.
[34] Unger, J. M., Rauch, A., Frese, M., & Rosenbusch, N. (2011). Human capital and entrepreneurial success: A meta analytical review. Journal of Business Venturing, 26(3), 341–358.
[35] Urbach, N., & Ahlemann, F. (2010). Structural equation modeling in information systems research using partial least squares. Journal of Information Technology Theory and Application, 11(2), 5–40.
[36] Watkins, E. (2014). Hotel operators cope with labour shortages.
[37] Yuchtman, E., & Seashore, S. E. (1967). A system resource approach to organizational effectiveness. American Sociological Review, 891–903.
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.
