AL-MASHHADANI, Adam Smayan Fayyadh. Develop a negativeand positive customer experience model in online retailing by study the differences between customer experience models in successful and failure situations. International Journal of Psychosocial Rehabilitation, [S. l.], v. 24, n. 4, p. 12–24, 2020. DOI: 10.61841/xs2rkn72. Disponível em: https://psychosocial.com/PSY/index.php/ijpr/article/view/3411. Acesso em: 23 feb. 2025.