FRIANTO, Dedy; ALIYANI MARDIANA, Lina; REOESPINOEDJI, Djoko. The Influence of Service Quality and Perceive Quality and its’ effect towards BPJS Outpatients Satisfaction; A Study at Bayu Asih Hospital, West Java. International Journal of Psychosocial Rehabilitation, [S. l.], v. 24, n. 1, p. 8326–8332, 2020. DOI: 10.61841/g4sra116. Disponível em: https://psychosocial.com/PSY/index.php/ijpr/article/view/1226. Acesso em: 2 jan. 2025.