Mohanty, Sasmita, and Bibhuti B Pradhan. “Need for Training of Verbal Communication Skills in Hotel Management ”. International Journal of Psychosocial Rehabilitation 23, no. 6 (November 28, 2019): 423–429. Accessed January 21, 2026. https://psychosocial.com/index.php/ijpr/article/view/6252.