PRADHAN, Bibhuti B. Review Paper on Total Quality Management. International Journal of Psychosocial Rehabilitation, [S. l.], v. 23, n. 6, p. 626–632, 2019. DOI: 10.61841/xyhxjz48. Disponível em: https://psychosocial.com/index.php/ijpr/article/view/6442. Acesso em: 27 sep. 2025.