MOHANTY, Sasmita; PRADHAN, Bibhuti B. Linguistic Strategies in Hotel Management for Effective Response on Negative Comments. International Journal of Psychosocial Rehabilitation, [S. l.], v. 23, n. 6, p. 339–344, 2019. DOI: 10.61841/n0w4se04. Disponível em: https://psychosocial.com/index.php/ijpr/article/view/6143. Acesso em: 29 sep. 2025.