NANDAL , Naveen; NANDAL, Nisha. BSCQUAL: A Measuring Instrument of Service Quality for the B-Schools. International Journal of Psychosocial Rehabilitation, [S. l.], v. 23, n. 4, p. 1574–1589, 2019. DOI: 10.61841/tn8adk02. Disponível em: https://psychosocial.com/PSY/index.php/ijpr/article/view/3933. Acesso em: 11 apr. 2025.