YONG INGING, Annie; RAIMEE, Nuraishahbinti; A/P G NARAYANA NAIR, Malathi Nair; TECK KEONG, Wong; A/L CHELLIAH, Mahendra Kumar; EE SOON CHA; SOOK CHING, Lim. Customer Retention and Loyalty toward Local Commercial Banks in Malaysia. International Journal of Psychosocial Rehabilitation, [S. l.], v. 23, n. 2, p. 122–132, 2019. DOI: 10.61841/w1m6st12. Disponível em: https://psychosocial.com/PSY/index.php/ijpr/article/view/1852. Acesso em: 3 apr. 2025.