The Impact of Work Environment on Job Satisfaction and Stress among Haemodialysis Nurses in Malaysia: A Concept Paper

Authors

  • Zaima Mat Yusuf Cluster of Applied Sciences, Open University Malaysia Author

DOI:

https://doi.org/10.61841/5mke4082

Keywords:

HD nurse, job satisfaction, stress, work environment.

Abstract

Haemodialysis(HD) work environment are known for their hefty work task and the patients require a high level of medical treatment and supervision. Most international studies related to nursing work environment focused at hospital level. Therefore, there’s a need to explore the HD work environment and its impact on job satisfaction and stress among the nurses in private or charity HD centres.According to Kanter’s theory, working environment with access to information, resources, support, and sense of empowerment among employees improves employees’ job satisfaction and organization outcome.Nurses felt stress when patient’s condition deteriorates, likewise, high workload and staff turnover, infectious diseases, coping with emergencies, patient behaviour and death as other sources of stress. This concept paper is to answer ‘What is the relationship between HD nurses’ perceptions of their work environments with job satisfaction and stress?’ A cross-sectional self-administered questionnaire will be employed to answer the research question. A regression model to test factors associated with HD nurse’s job satisfaction, stress and working environment. Understanding different aspects of work environment is vital in improving HD nurses job satisfaction and stress.

 

Downloads

Download data is not yet available.

References

1. L. Y. Ngo, G. Ahmad, G. B. Leong, W. H. Seng, and L. D. Guat, “Renal Replacement Therapy In Malaysia,” Kuala Lumpur, Malaysia, 2015.

2. “Nisbah Jururawat Dan Penduduk Malaysia Kini 1:297,” M.Star, Kuala Lumpur, Malaysia, 2016.

3. R. Diaz, Laurence, Rhodes, Job Satisfaction : Influencing Factors, Gender Differences and Improvement Strategies. New York: Nova Science Publishers, Inc., 2018.

4. A. Peters, “Supporting and Retaining Nephrology Nurses New to the Peritoneal Dialysis Specialty,”

Nephrol. Nurs. J., vol. 40, no. 1, pp. 21–24, 2013.

5. H. Muhawish, O. A. Salem, and O. G. Baker, “JOB RELATED STRESSORS AND JOB SATISFACTION AMONG MULTICULTURAL NURSING WORkFORCE.,” Middle East J. Nurs., vol. 13, no. 2, pp. 3–16, Apr. 2019.

6. P. Van Bogaert, C. Kowalski, S. M. Weeks, D. Van heusden, and S. P. Clarke, “The relationship between nurse practice environment, nurse work characteristics, burnout and job outcome and quality of nursing care: A cross-sectional survey,” Int. J. Nurs. Stud., 2013.

7. M. Halm, “The Influence of Appropriate Staffing and Healthy Work Environments on Patient and Nurse Outcomes.,” Am. J. Crit. Care (AM J CRIT CARE), vol. 28, no. 2, pp. 152–156, 2019.

8. M. D. McHugh and C. Ma, “Wage, Work Environment, and Staffing: Effects on Nurse Outcomes,”

Policy, Polit. Nurs. Pract., vol. 15, no. 0, pp. 72–80, 2014.

9. P. Van Bogaert, D. Van Heusden, O. Timmermans, and E. Franck, “Nurse work engagement impacts job outcome and nurse-assessed quality of care: Model testing with nurse practice environment and nurse work characteristics as predictors,” Front. Psychol., vol. 5, no. NOV, pp. 1–11, 2014.

10. T. W. Ferguson et al., “An economic assessment model of rural and remote satellite hemodialysis units,”

PLoS One, vol. 10, no. 8, pp. 1–12, 2015.

11. L. F. FONG, “Ministry says no to new dialysis centres,” PUTRAJAYA, p. 1, 16-Dec-2013.

12. R. Chidambaram, “What Is in Store for Us at World Kidney Day 2016? The Malaysian Experience,”

Malays J Med Sci., vol. 23, no. 3, pp. 95–96, 2016.

13. Saviotti, “Knowledge, Information and Organisational Structures,” in Authority & Control in Modern Industry, Taylor & Francis Ltd, 2015, pp. 120–140.

14. P. . Lucia.D, “Patient safety in hemodialysis,” J. Nurs. UFPE / Rev. Enferm. UFPE, vol. 12, no. 12, pp. 3360-3367., 2018.

15. R. M. Kanter, “Men and women of the corporation revisited,” Manag. Rev. [serial online], vol. 76, no. 3,

pp. 14–16, 1987.

16. J. Kussmaul, “Workplace environment for nurses and healthcare assistants in residential aged care facilities in New Zealand,” Australian Journal of Advanced Nursing (AUST J ADV NURS), vol. 36, no. 4,

pp. 6–18, 2019.

17. M. Murugesan, “A new benchmark for kidney care,” Kuala Lumpur, Malaysia, p. 1, 28-Mar-2019.

18. J. R. McLaughlin, Daniel B., Olson, Healthcare Operations Management. Chicago, Illinois: Health Administration Press, 2017.

19. W.-T. Chien and S.-Y. Yick, “An Investigation of Nurses’ Job Satisfaction in a Private Hospital and Its Correlates,” Open Nurs. J., vol. 10, no. 1, pp. 99–112, 2016.

20. X. Dan et al., “Improving job satisfaction of Chinese nurses : the positive effects of structur- al empowerment and psychological capital Editor ’ s summary,” TMR Integr. Nursing, vol. 2, no. 4, pp. 169–177, 2018.

21. C. L. Siqueira, A. C. F. Bernadeli, R. C. Gasparino, L. B. Feldman, I. C. K. O. Cunha, and R. A. Oliveira, “Knowledge of responsible technical nurses on management skills: a qualitative study,” Rev. Bras. Enferm., vol. 72, no. 1, pp. 43–48, 2019.

22. J. Gardner and J. Walton, “Striving to be heard and recognized: nurse solutions for improvement in the outpatient hemodialysis work environment.,” Nephrol. Nurs. J., vol. 38, no. 3, pp. 239–53, 2015.

23. U. Okafor, F. Wokoma, and I. Ekwem, “Challenges of kidney care in a resource poor nation: A study of private kidney care centre in Nigeria,” Niger. Med. J., 2012.

24. C. Doré, L. Duffett-Leger, M. McKenna, and M. Breau, “Perspectives on burnout and empowerment among hemodialysis nurses and the current burnout intervention trends: A literature review,” CANNT J., vol. 27, no. 4, pp. 16–31, 2017.

25. T. Martin, “Formal and Informal Power, Access to Work Empowerment Structures, and Intent to Stay,”

Thesis, no. December, 2010.

26. S. Tasneem, A. S. Cagatan, M. Z. Avci, and A. C. Basustaoglu, “Job Satisfaction of Health Service Providers Working in a Public Tertiary Care Hospital of Pakistan,” Open Public Health J., vol. 11, no. 1,

pp. 17–27, 2018.

27. A. Jetha, L. Kernan, and A. Kurowski, “Conceptualizing the dynamics of workplace stress: A systems-based study of nursing aides,” BMC Health Serv. Res., vol. 17, no. 1, pp. 1–12, 2017.

28. O. Chegini, Zahra; Janati, Ali; Asghari-Jafarabadi, Mohammad; Khosravizadeh, “Organizational commitment, job satisfaction, organizational justice and self- efficacy among nurses,” Nurs. Pract. Today, vol. 6, no. 2, pp. 83–90, 2019.

29. U. A. Lim LP, “A Conceptual Analysis of Nurses Customer-Oriented Behavior , Job Satisfaction and Affective Commitment in Malaysia,” Int. J. Caring Sci., vol. 8, no. 3, p. 2015, 2015.

30. E. Batbaatar, J. Dorjdagva, A. Luvsannyam, M. M. Savino, and P. Amenta, “Determinants of patient satisfaction: A systematic review,” Perspectives in Public Health. 2017.

31. S. B. Araya, M. C. A. Mantuliz, and V. V. Parada, “Relationship between workload and burnout in.pdf,”

Enferm. Nefrol., vol. 15, no. 1, pp. 46–55, 2012.

32. M. Nobahar, “Exploring experiences of the quality of nursing care among patients, nurses, caregivers and physicians in a haemodialysis department,” J. Ren. Care, vol. 43, no. 1, pp. 50–59, 2017.

33. G. Dolan, B. A. Hons, E. Strodl, E. Hamernik, and B. A. Hons, “Why Renal Nurses Cope so Well with

Their Workplace Stressors.,” J. Ren. Care, vol. 38, no. 4, pp. 222–233, 2012.

34. W. I. S. Stress, S. Situations, and M. O. F. Framing, “COPING MECHANISMS : THE BASICS WHAT

IS STRESS ?,” in Stress and Coping Mechanisms : Manage Your Stress and Live a Happier Life, Place of publication not identified, 2016, pp. 5–15.

35. V. Santos, Longuiniere, Vieira, Amaral, Sanches, “Occupational Stress: the Exposure of an Emergency Unit Nursing Team.,” Rev. Pesqui. Cuid. e Fundam., vol. 11, no. 2, pp. 455–463, 2019.

36. C. R. Hopkins, Job Stress : Risk Factors, Health Effects and Coping Strategies. Hauppauge, New York: Nova Science Publishers, Inc, 2015.

37. C. R. Small, S. Porterfield, and G. Gordon, “Disruptive behavior within the workplace,” Appl. Nurs. Res., vol. 28, no. 2, pp. 67–71, 2015.

38. S. Jones-Berry, “Struggling to keep patients safe: what our survey found.,” Nurs. Stand., vol. 33, no. 5, pp. 19–23, 2018.

39. M. MacPhee, V. Dahinten, and F. Havaei, “The Impact of Heavy Perceived Nurse Workloads on Patient and Nurse Outcomes,” Adm. Sci., vol. 7, no. 1, p. 7, 2017.

40. M. D. Mchugh, A. Kutney-Lee, J. P. Cimiotti, D. M. Sloane, and L. H. Aiken, “Nurses’ Widespread Job Dissatisfaction, Burnout, And Frustration With Health Benefits Signal Problems For Patient Care,” Health Aff., vol. 30, no. 2, pp. 202–210, 2011.

41. A. Maziah, O. Wichaikhum, and R. Nantsupawat, “Nursing Practice Environment and Patient Outcomes in University Hospitals in Malaysia,” Heal. Environ. J., vol. 3, no. 1, pp. 16–26, 2012.

42. H. Martins and M. T. Proença, “Minnesota satisfaction questionnaire: psychometric properties and validation in a population of portuguese hospital workers,” Investig. e Interv. em Recur. Humanos, no. 3, 2014.

43. GOKILA R, ARUNKUMAR P, DEEPAKKUMAR S, ATHUL RAVI, SAKTHIVEL S. "HOME

AUTOMATION USING SMART MIRROR WITH RASPBERRY PI." International Journal of Communication and Computer Technologies 7 (2019), 33-34. doi:10.31838/ijccts/07.SP01.08

44. Doruk, R.Ö. Control of hopf bifurcations in hodgkin-huxley neurons by automatic temperature manipulation (2018) NeuroQuantology, 16 (2), pp. 59-74.

45. Gaiseanu, F. Quantum-assisted process of disembody under near-death conditions: An informational-field support model (2017) NeuroQuantology, 15 (1), pp. 10-17.

Downloads

Published

30.06.2020

How to Cite

Yusuf, Z. M. (2020). The Impact of Work Environment on Job Satisfaction and Stress among Haemodialysis Nurses in Malaysia: A Concept Paper. International Journal of Psychosocial Rehabilitation, 24(4), 887-897. https://doi.org/10.61841/5mke4082